Sometimes you need immediate clarity. Our FAQs provide quick answers to common questions about setup, support, integrations, security and ongoing care.
Most teams are fully connected in under 15 minutes. No coding or developer support is required just follow the step-by-step setup guide inside your FlexFormz dashboard.
FlexFormz syncs donation records, gift designations, recurring gift schedules and payments, tribute and memorial details, pledge data, and fund assignments.
FlexFormz creates two records in Blackbaud for each recurring gift: a Recurring Gift record (storing the schedule, amount, and fundraising details) and a Recurring Gift Payment record for each individual transaction. This matches Blackbaud’s native data model exactly.
Yes. By default, FlexFormz sends data to Blackbaud at the moment a form submission is received. Each gift record is created individually in Blackbaud as transactions are processed, in line with the platform’s API behavior.
Our support team is available via email. We also offer a full documentation library and step-by-step guides for the Blackbaud integration.
If you don’t see your questions, our team is always ready to help. Our support team is available to guide you through every step of the integration — from initial setup to advanced field mapping. Whether you prefer, email, or documentation, help is always within reach.
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